Under the direction of the Accounting Manger, The Accounts Receivable (AR) Specialist manages daily, weekly and monthly AR tasks. On a daily basis this position will complete daily cash deposit, process collections related to customer accounts, and other tasks as assigned. This position also manages and processes customer AR inquiries, invoices, statements, account adjustments, customer reconciliations, credit references, and assists in maintaining sales tax exemption files.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process daily Accounts Receivable deposit.
  • Accurately apply incoming ACH, credit card, and check payments.
  • Process and maintain unapplied payments as necessary.
  • Prepare daily deposit for the bank.
  • Balance daily AR, at the branch level and overall company level.
• Perform daily customer collection procedures on delinquent accounts.
  • Create and review delinquency reports. Conduct collection calls and other collection efforts on past due customers.
  • Utilize discretion and judgment within company policy to establish payment arrangements as appropriate. Negotiate Credit Extensions when necessary.
  • Provide Customer Service regarding collection issues. Resolve customer discrepancies and short payments.
  • Make charge-off and pre-legal recommendations to the Controller/Accounting Manager.
  • Closely monitor/track payment status.
• Prepare and maintain appropriate documentation and reports for assigned accounting and customer account functions.
  • Assist team in creation of invoices, statements, and reports ensuring all information is accurate and presented in a timely manner.
  • Research, compile, and prepare reports, documents, correspondence or other information required by management on a timely basis.
  • Work closely with teams/departments to ensure accurate financials are maintained and any discrepancies are resolved in a timely manner.
  • Coordinate with internal staff to solve discrepancies on costing and invoice information.
  • Coordinate with other personnel to research and resolve customer disputes. Obtain the necessary information for our customer to get the payment made.
• Respond to inquiries from management regarding accounts receivable data, lease information, collections, special reporting requests, etc.
• Assist with other clerical duties such as photocopying and maintaining copier, laminating, filing, running reports, and typing documents as needed.
• Research, compile, and prepare reports, documents, correspondence or other information required by management on a timely basis.
• Assist in month end close process as directed.

SECONDARY RESPONSIBILITIES

• All other duties or projects as directed by management.

CORE COPETENCIES:

• Able to maintain the confidential nature of information in their control.
• Must possess excellent analytic, organization and problem-solving skills which allows for strategic data interpretation versus simple reporting.
• Able to analyze and interpret financial data and prepare financial reports, statements and/or projections.
• Knowledge of computerized information systems used in financial and/or accounting applications.
• Mathematical/quantitative aptitude and skills to track financial and payroll data.
• Demonstrate the ability to gather, prepare, and present detailed business information ensuring accurate estimating and pricing for the customer.
• Must adhere to all company policies, procedures, and business ethics codes.
• Detail-oriented, organized and applies effective time management skills in order to meet all deadlines.
• Able to work independently with minimal supervision.
• Able to adapt to diverse situations rapidly and creatively resolve issues as they arise.
• Self-motivated, fast learner, shows initiative, willing to seek out needs and meet them.

• High School degree or equivalent required.
• Associate’s Degree in Accounting or Finance, preferred.
• 2 years of experience in a similar Accounting/Accounts Receivable role preferred.
• Strong knowledge of computers and software, including Microsoft Office, Outlook, and the most current QuickBooks version required.